clot-buster and a ventilator brought her back to life  Riyadh:  A medical team at Prince Abdulaziz Bin Musaed Hospital in Madina (Western Saudi Arabia) rescued an Iraqi pilgrim’s life after having a severe lung stroke.  ‏The patient arrived at the Emergency Department (ED) on 22nd September with respiratory arrest. She received CPR, and then a team of cardiothoracic surgeons and ICU doctors followed up with the case. Saudi Health declared that the patient arrived at the ED due to fainting, shortness of breath, low blood pressure, high-rate heartbeats, and heart failure. Immediately, doctors injected the patient with solvent and blood thinner and kept her under a ventilator.  ‏The results of treatment were shown in less than a day; she left the ICU to prepare for a discharge order

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• The Conference, organised under the theme ‘Unleashing Value-Centric Quality: Advances in Quality and Infection Control’, was the first-of-its-kind event to be held in the Kingdom of Saudi Arabia   • The Conference, which was attended by numerous healthcare professionals, shed light on various ground-breaking solutions and techniques that drive a positive and sustainable change in the health sector   September 27, 2023- Saudi German Health, one of the largest healthcare groups in the MENA region, organised the first conference of Quality and Patient Safety from September 25 to 27, 2023, in Riyadh, Kingdom of Saudi Arabia (KSA), to highlight ground-breaking solutions and best practices that improve quality of healthcare. The Conference, held under the theme ‘Unleashing Value-Centric ......read more

CPR & prompt care brought him back to life  Riyadh:  In a medical center near Al-Masjid Al-Nabawi at Madina, a professional team of doctors saved an Indonesian pilgrim’s life with CPR when his heartbeats stopped for 10 minutes.  ‏Saudi Health declared that the patient arrived on 15th September by the Saudi Red Crescent as he lost consciousness in the courtyards of Al-Masjid. The initial medical examinations showed total respiratory and cardiac arrest; CPR was performed immediately by the doctors for 10 minutes to bring him back to life. ‏The medical cluster stated that the Indonesian pilgrim was discharged after completing all the medical examinations and tailoring the needed medical plan for his condition.

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Three hours to deal with an enlarged liver and spleen.  Riyadh: In Jeddah (Western Saudi Arabia), a team of surgeons saved a woman’s life after suffering from an enlarged liver and spleen during a three-hour surgery.   Saudi Health stated that the interventional radiology specialties diagnosed the patient on September 24th as she arrived at the ER. The clinical examinations have shown an enlarged liver and spleen and high blood pressure in the portal vein, causing esophageal varices.  A complicated intervention occurred through a small hole in the thigh vein to insert a catheter in the esophageal varices.  The team wrapped up the surgery successfully by transferring the patient to the admission department for follow-ups until discharged.

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Pilot project soon in 3 more hospitals  Riyadh:  Ras Tanura General Hospital (eastern Saudi Arabia) has launched a Tele-ICU service; making it the first facility to operate such a service in the region. aiming to improve the healthcare quality and optimize the best out of the available sources without having to refer patients to central hospitals.  Tele-ICU works live 24\7 by consultants to raise the quality of treatments in the nearby hospitals. It does not require booking an appointment; it is a virtual service that aims to support teams in other hospitals to provide high-quality medical service. The project contributes to enhancing the affiliated facilities of the Eastern Health Cluster. Further, Tele-ICU will be launched in three different hospitals in collaboration with the Central Team for ICU ......read more

Crucial 3-hour operation to remove placenta and uterus  Riyadh:  A medical team at Al Darb General Hospital (southern Saudi Arabia) rescued a pregnant woman from severe bleeding that was almost fatal for her fetus.  Saudi Health stated that the woman arrived at the emergency department on Tuesday, 18th September, suffering from acute bleeding. On the spot, she was taken under the diagnosis process, ultrasound imaging, and MRI; all showed an axile placenta growing deeply into the uterus wall, causing the bleeding. The medical team decided to perform an immediate surgery to remove parts of the uterus, including the placenta, and parts of the bladder as the placenta grew into it. After three hours, the surgery ended successfully.  The woman is admitted into the recovery unit with her baby until they’re ......read more

Three months of operations, incubators, and ICU stay ends happily.  Riyadh:  Specialized Saudi Pediatric teams rescued newborn triplets after an early birth in Madinah (western Saudi Arabia) in early June.  Saudi Health stated that the mother came to King Salman Medical City in labor and naturally delivered three babies, a girl, and two boys, in the 28th week of pregnancy. Each weighing 800 gm.  The medical teams immediately moved the infants to the newborn ICU and were put under life support. Two of the children left the incubators in good health after 45 days. While the last baby boy required heart surgery due to an inguinal hernia. He was discharged in mid-September, 100 days after being born.

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Produced images of sodium concentration in the human brain  Riyadh:  In collaboration with the National Neuroscience Institute, King Fahad Medical City in Riyadh developed a new technology to image brain tissue using Magnetic Resonance (MR). Saudi Health stated on September 14, 2023, that this new technology targets hydrogen atoms, as MR waves simulate hydrogen atoms’ frequency. This technology is state-of-the-art; it goes beyond medical applications to research applications due to its technical specifications. Further, it can be used to diagnose illnesses.  MR researchers produced the first image of diffused sodium inside brain tissue through this new technology. 

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Riyadh, 18 September 2023 — King Faisal Specialist Hospital & Research Center (KFSH&RC) proudly announces its exceptional achievement in the KLAS Global EHR Satisfaction Survey 2022. The renowned healthcare institution has secured a position in the 98th percentile of the survey, reaffirming its commitment to providing outstanding patient care through cutting-edge technology and exceptional electronic health record (EHR) system.  This survey ranking is particularly noteworthy as it encompasses 291 comparable hospitals across North America, Asia/Oceania, Europe, and the Middle East. The KLAS Global EHR Satisfaction Survey is a comprehensive assessment that evaluates the satisfaction levels of healthcare professionals worldwide through their respective EHR solutions. Osama Alswailem, MD, MA, Chief Information ......read more

Six months to localize the sector powered by strong incentives  Riyadh:  Saudi Ministry of Human Resources and Social Development, in partnership with the Ministry of Health, announced the decision to localize the dental profession in the private sector by 35% as of March 10, 2024. Saudi Health explained that it will work to implement this decision, which raises the level of local participation in the labor market, as it will supervise its implementation in accordance with labor market requirements and the dental profession. MOH also confirmed that private sector establishments will benefit from the incentives and support programs provided by the Ministry of Human Resources and Social Development to help them employ Saudis, which include: supporting the recruitment process and searching for suitable workers, ......read more

Online consultation treated 11 broken ribs and a bleeding spleen  Riyadh:  Doctors at the ER dept in Qilwah General Hospital (southern Saudi Arabia) saved a construction worker after falling from the 4th floor. Saudi Health reported that the rapid response team at Qilwah General Hospital examined the case on Tuesday 12th September which showed circulatory shock, abdominal internal bleeding, and 11 broken ribs.  Immediately, the team asked for virtual consultations from specialists through telehealth. A treatment plan was suggested and 8 blood units and IV fluids were provided.  Further inspections showed a ruptured spleen and severe abdominal bleeding which forced doctors to remove the spleen to stop the bleeding.  Afterward, the patient was moved to the ICU to receive further treatments until ......read more

Constant headache and severe vomiting sent patient to ER  Riyadh:  Neurologists at Taif (western Saudi Arabia) saved a patient from sudden bleeding in the cerebellum in a 3-hour surgery.  Saudi Health stated that Neurologists at King Faisal Medical Complex (KFMC) on Sunday, 10th September, saved a patient’s life after experiencing sudden bleeding in the cerebellum causing severe hydrocephalus that almost took his life.  The male patient came to the ER suffering chronic headaches, constant vomiting, and high blood pressure. Clinical examinations and x-rays showed severe bleeding in the right lobe of the cerebellum and hydrocephalus. Accordingly, surgery was decided to place a shunt in the ventricles and stop the bleeding completely.   The patient was moved to the ICU for follow-ups until ......read more

complicated microscopic operation lasted 5 hours  Riyadh:  ENT doctors in Jazan (southern Saudi Arabia) performed a 5-hour complicated operation to repair the skull base of a male patient.  Saudi Health said that on Monday 12th September, ENT specialists at King Fahad Central Hospital managed to repair the skull base, brain meninges, and ear tissues of a patient who suffered from severe corrosion from the vestibular and semicircular canals down to the cochlear. The medical team utilized a microscope and neuronavigational tool to repair the skull base through the ear opening, as well as repair inner ear bones.  Post-surgery, the patient was moved to the ICU for follow-up by the doctors and nursing team until fully recovered.

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KSA, September 12, 2023 – The radiation oncology team at King Faisal Specialist Hospital and Research Centre (KFSH&RC) has achieved a significant milestone in the realm of healthcare. The team has successfully harnessed the cutting-edge 4D Positron Emission Tomography/Computed Tomography (4D PET/CT) simulation technology for the treatment planning of a lung cancer patient. This advanced procedure marks a historic first for the Kingdom of Saudi Arabia, representing a remarkable stride toward enhancing healthcare quality and tailoring precise treatments for patients. Dr. Amin bin Saleh Al-Omair, Head of the General Radiation Oncology Unit at KFSH&RC, further elaborated on the transformative impact of this technology. He emphasized how it significantly enhances precision in identifying the tumor's exact location, ......read more

Urgent endoscopy brought her back to life Riyadh: Obesity and Bariatric Surgeons at King Saud Medical City (KSMC) rescued a girl in her 20s from gastric sleeve complications on Thursday, 7th September. Saudi Health said that upon arrival, the patient underwent clinical examinations that showed ascites and leakage within the abdomen. Surgeons decided to make a quick intervention with endoscopy. Three holes (1 cm each) were opened in the abdomen to cut adhesions, drain the abscess, put tubes to drain extra fluid and place a stent orally. The patient was moved to the ICU for follow-up until full recovery and discharge.  

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85-days in a nursery saved him from respiratory failure and quadrupled his weight  Riyadh:  Specialized health care extended for 85 days contributed to the safe discharge of a premature baby healthy and without any complications. Saudi Health said on Sunday, September 10, that physicians at Yanbu General Hospital (western Saudi Arabia) successfully dealt with a high-risk case of premature childbirth. The mother arrived at the hospital emergency suffering from a lack of fetal fluid with several infections and a medical history of repeated miscarriages. As a result of her health condition, induced labor was performed, delivering a baby boy weighing only 550 grams at the age of 23 weeks. The infant was immediately transferred to the newborn intensive care unit, where he was found to have respiratory failure due to incomplete ......read more

experienced death for 3 min and brought back by electric shocks  Riyadh:  A medical team in Najran (southern Saudi Arabia) was able, on Wednesday, 6th Septembe, to perform an urgent surgical procedure to save the life of a nine-month-old pregnant patient whose heart stopped for a period of 3 minutes during a c-section. Saudi Health confirmed that the cardiac anesthesia team at Prince Sultan Cardia Center in the Maternity Hospital admitted a patient suffering from cardiomyopathy.  Clinical Examination showed a high heartbeat rate which caused her heart to stop for 3 minutes. The team immediately starts an ECT to save her life at the very last minute. When her condition stabilized, she was taken to the operation room for a c-section, thereof she delivered her baby in a healthy condition. 

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New medical transportation hub on the edge of the Empty Quarter  Riyadh:  Saudi Health launched 3rd September, the new Medical Transportation Center at Yabreen, located on the edge of the Empty Quarter desert.  The center operated under Al Ahsa Medical Cluster (eastern Saudi Arabia), aims to provide emergency transport for patients at the Yabreen Oasis and surrounding areas. Moreover, the center will run ambulances responding to accidents on the highway crossing the desert. The center is one of 6 similar centers operating in the region, supported by special vehicles equipped with the latest portable medical equipment, Saudi Health added. 

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Two-hour surgery stops leak in prosthetic heart valve  Riyadh:  Cardiac surgeons at Al Ahsa (eastern Saudi Arabia) managed to stop leakage in the mitral valve of a Saudi lady.  Saudi Health reported that a medical team at Prince Sultan Cardiac Center on 31st August successfully treated the case using catheterization to close the valve.  After completing clinical, laboratory, and X-ray examinations, symptoms of valve leakage were found and catheterization was considered to close the leakage in a prosthetic heart valve, which had been installed in the patient since childhood.  After surgery, the patient was moved to the inpatient department pending recovery.

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06 September 2023- Saudi German Health (SGH), a leading healthcare group in the Middle East and North Africa (MENA) region, launched a new ‘Moneyback Guarantee Policy’This new initiative underscores SGH’s unwavering commitment to prioritize customer satisfaction and exemplifies its ethos of “Caring Like Family” The “Moneyback Guarantee Policy” is designed to empower SGH customers by offering cashback for any unsatisfactory services received. By implementing this program, SGH aims to elevate the quality of its services, foster a productive environment characterized by peak performance, and cultivate trust among patients through transparent operations. Makarem Sobhi Batterjee, President and Vice Chairman of Saudi German Health, said: “ ‘The Moneyback Guarantee’ initiative ......read more

ENT doctors performed 1-day cosmetic surgery for a 6-year-old boy  Riyadh:  ENT Surgeons at the Maternity and Children Hospital in Mecca (western Saudi Arabia) successfully managed to reconstruct a child’s ear after suffering from acute prominence and brittle cartilage. Saudi Health reported that the medical team decided on 28th August to perform cosmetic ear surgery on a 6-year-old boy to reshape his ear cartilage. Prominent ears are considered genetic birth defects due to tissue overgrowth, which can cause abnormal temporal bone prominence.   This condition might bring bullying along the way, which could lead to mental health problems and a shattering of self-confidence among children.  Ears reshaping operation is considered a short-stay surgery with success rates up to 80-85%. 

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Riyadh, Saudi Arabia 4 September 2023: Saudi-listed ACWA Power, the world’s largest private water desalination company, leader in energy transition and first mover into green hydrogen, has signed strategic agreements with six Italian partners at the Saudi-Italian Investment Forum in Milan on the 4th of September to bolster cooperation in the fields of green hydrogen, water desalination, and research and development. The six Italian entities include the small, medium and large enterprises federation Confindustria, major energy firm Eni, utility and waste management firm A2A, industrial solutions provider Industrie De Nora, specialty additives manufacturer Italmatch Chemicals and classification and engineering solutions provider RINA.  Commenting on the developments, Marco Arcelli, CEO of ACWA Power, said: “We ......read more

A 7cm ballooning aorta could have been fatal  Riyadh:  Surgeons in Al-Qasim (Central Saudi Arabia) saved the life of a man who suffered from an abnormal bulge in the aorta during a 3-hour surgery.  Saudi Health stated that a team of vascular surgeons at King Fahad Specialist Hospital in Buraydah admitted on Thursday 31st August a man suffering from a severe pain in the abdominal and back areas. The results of medical tests showed a 7cm long ballooning in the aorta causing acute pain due to lumbar spinal stenosis.  Such a case has a high percentage of risk as the aorta is a main artery; it could be fatal in case of rupture.  The team decided to perform urgent surgery in which they used a catheter without any side effects. Post-surgery, the patient remains under observation at the ICU.  

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8-Hrs surgery to repair broken hip and damaged arteries  Riyadh:  Orthopedic surgeons in Hail (northern Saudi Arabia) succeeded -early August- in repairing a fractured pelvic bone of a female patient.  Saudi Health stated that Specialists in King Salman Hospital were able to perform a complicated 8-hour operation on the patient who suffered from multiple fractures, after falling on an artificial hip joint.  Checkups and tests showed a dislocation in the artificial joint which caused fractures in the pelvic bone due to falling. This procedure is considered complex due to the proximity between the artificial joint and major arteries of the lower limbs, the team added.  Post surgery, the patient was taken to the ICU for observation. She received physical rehab training, which helped her walk and fully ......read more

New tech took 1.5 hrs. to implant in 14-year-old girl  Riyadh:  Prince Sultan Cardiac Center (PSCC) in Al-Qassim province (central Saudi Arabia) successfully implanted a state-of-the-art pacemaker that stimulates heart connectors.  The Electrocardiogram dept. in the center succeeded on Wednesday, 23rd  August, in surgically implanting a pacemaker for a 14-year-old girl. who was suffering from slow heartbeats that affected her daily life.     Saudi Health revealed that a specialized team of surgeons planted the pacemaker during an hour-and-a-half surgery, which ended successfully.  Post-surgery, the girl was under observation to follow up on the symptoms which gradually disappeared. She left the hospital with a new life.  This new technology improves old techniques which were ......read more

Rare birth defects required a 5-hour Surgery  Riyadh:  A team of local pediatricians in Najran (southern Saudi Arabia) performed surgery to save a newborn from a congenital head defect.  Saudi Health stated that a medical team at the Maternity and Children Hospital dealt on Monday, 28th August with a lump on the back-side skull of a newborn girl.   Clinical tests and x-rays diagnosed the case as Encephalocele; a protrusion that appears on the back of the head when the neural tube fails to close during the 4th week of pregnancy.  The team decided to perform urgent surgery which lasted 5 hours. Surgeons start by making an incision in the protruding part to reposition the sensitive tissues back inside the brain, remove the lump, and repair the meninges.

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Nasal Endoscopy Clears a 10-year-old Eye Infection  Riyadh :  ENT doctors at King Fahad Specialist Hospital in Buraydah (central Saudi Arabia) put an end to a ten-year-old girl’s pain in her eyes which lasted for months.  Saudi Health indicated that the patient came to the hospital on Sunday 27th August suffering from swelling and in her left eye. Also, she had uncontrollable tears and blocked airflow in her left nostril.  Medical checkups exposed a grade 4 adenoid on the left side of the nose. CT scans also showed fungal infections in the paranasal sinus, laceration of the bone between the nose and the left eye, infections around the left eye, and changes in the base of her skull bones.  Quickly, the medical team performed an endoscopy to clean the paranasal sinus. The patient then underwent a vision ......read more

4-hour operation to cosmetically restructure facial bones  Riyadh:  Saudi maxillofacial surgeons in Jeddah (western Saudi Arabia) successfully restructured a construction worker's face after accidently falling from a 4m high wall. The young builder suffered from several fractures, the most severe was in the cheekbone. Saudi health revealed that the worker arrived at the ER with serious injuries. He received first aid and x-ray's that showed several fractures in the facial bone structure.  Due to the serious state of the case, a fully staffed medical team was formed to follow up the case and perform extra checkups before operating.  During the 4-hour procedure, surgeons restructured the worker's face, restored broken facial bones, and patched wounds cosmetically. Later, the patient was taken to ......read more

3-hour surgery to correct a congenital heart defect  Riyadh:  Surgeons in Al Ahsa (eastern Saudi Arabia) performed an urgent surgery on a 1-year-old child suffering from congenital heart defects.  Saudi Health stated that specialists at Prince Sultan Cardiac Center succeeded in correcting a birth defect during a 3-hour surgery on Monday 14th August for a child with Down syndrome.  The medical team discovered that the child had a minor cavity in the wall between the heart’s chambers, causing high blood pressure in the arteries, and complications in the aorta branches.  The team decided to perform an urgent diagnostic cardiac catheterization. After the surgery, the child was transformed into the ICU and is recovering. 

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GIDH aims for a global digital shift by 2025  Riyadh :  G20 Health Ministers' Meeting on Saturday, 19th August, launched the Global Initiative on Digital Health (GIDH) in cooperation with WHO.   WHO aims through GDIH to implement the Global Strategy on Digital Health 2020-2025 to support transforming health systems into digital through measurable indicators.     Dr. Tedros Adhanom Ghebreyesus, the director general of the WHO, thanked G20 and the Indian presidency for its technical role in launching the new GIDH.    "History was made today in the G20 health working group, as G20 countries not only identified the importance of digital health but also collectively worked to launch it,” India's Health Minister Dr. Mansukh Mandaviya said.     HE Minister ......read more

A Vision 2030 Health Sector Transformation Program Initiative  Riyadh:  Saudi Arabia's cabinet announced August 15th  the establishment of the Saudi National Institute of Health (SNIH). Aiming to facilitate medical research and clinical trials on a national scope. The institute will oversee and support all translational research and clinical trials, Minister of Health Fahad Aljalajel said. It will gain added value from research by transforming the results into health and economic benefits to raise the quality of life.  Aljalajel added that the institute will aid in the prevention of health emergencies; one of the goals of Vision 2030 and the Health Sector Transformation Program. This will be achieved through research, development, and innovation to improve health policies and strategies, he ......read more

KSA, August 21, 2023 - King Faisal Specialist Hospital and Research Centre (KFSH&RC) has achieved a remarkable milestone by successfully employing advanced robotic technology to implant electrodes into the brain of a patient with refractory epilepsy, unresponsive to conventional treatments. This groundbreaking procedure marks the Middle East's inaugural use of robotic assistance in identifying epilepsy foci. The patient, who had endured unyielding epilepsy for years, underwent a transformative surgical intervention. A cutting-edge robotic system facilitated a minimally invasive approach, wherein minute apertures (no more than 2 mm in diameter) were discreetly created within the cranial framework to implant the electrodes. This method enabled the precise measurement of cerebral electrical activity, accurately identifying ......read more

Riyadh, Saudi Arabia – 16 August 2023:  The property has led several CSR campaigns and partnerships in recent months that have seen healthcare, scientific research, and community support efforts brought to the forefront.    Radisson Hotel Riyadh Airport has revealed a series of CSR initiatives undertaken by the the hotel to support health-related campaign efforts in the local community.    The property collaborated with Daam Broker Insurance, a specialised insurance organisation, and Ali Bin Ali Hospital, a leading medical facility in Riyadh, to provide a line-up of complimentary services to over 100 guests and staff in the hotel lobby. These included free medical check-ups and consultancies, free dental check-ups and consultancies, and free vital sign checks.   In line with its ongoing ......read more

Riyadh, August 14, 2023: King Faisal Specialist Hospital & Research Centre (KFSH&RC), a leading healthcare institution dedicated to leadership, innovation, and excellence, is set to showcase its groundbreaking efforts in transforming Graduate Medical Education (GME) at the Association for Medical Education in Europe (AMEE) Conference in Glasgow. AMEE is renowned for gathering healthcare and education professionals from around the world.    GME has long focused on imparting medical knowledge and skills, but KFSH&RC recognizes the need for a comprehensive approach to addressing medical trainees' challenges. The institution's mission to nurture and champion the future healthcare workforce has driven the creation of unique educational programs that revolutionize GME.    During the event, ......read more

The 4-year-old girl ached from swelling in her liver and spleen  Riyadh:  Saudi Health stated that a medical team at the Qatif Central Hospital (eastern Saudi Arabia), managed to provide a treatment with an alternative enzyme for a 4-year-old girl, who suffered from the rare Niemann-Pick genetic disease.  The disease affects the body's ability to break fat, causing cell damage and decay. It is expected that a defective SMPD1 gene is to blame.  The disease was detected 7 months ago, symptoms began with a swelled spleen and liver, as well as lung and growth problems.  Enzyme therapy was provided to the patient and the symptoms gradually declined. This is the 2nd case in Saudi Arabia that undergoes this breakthrough therapy among Niemann-Pick patients.

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Marathon transplant surgeries reach 26 in 90 days  Riyadh:  Surgeons at a specialized hospital in Dammam, eastern Saudi Arabia, succeeded in setting a record by transplanting 26 livers in 90 days. A statement by King Fahd Specialized Hospital KFSH said that all donors underwent clinical examinations according to detailed medical standards in the preparation stage. The marathon surgeries witnessed great successes. For the first time in Saudi Arabia, one liver was divided between two patients. Also, a liver was taken from a deceased child at the age of 2, marking it as the youngest and smallest in the history of Saudi organ transplantations.  KFSH staff are well-known globally in the field. Two of them head the Arab Liver Transplant Society and Saudi Liver Transplant Committee.  

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Doctors supervised the 13-month-old case via telemedicine  Riyadh:  Saudi Health revealed that the life of a 13-month-old baby boy was saved after suffering severe shortness of breath and was evacuated to a hospital in Riyadh.   The Medical Referral Center hotline received a call on Wednesday, August 9, from a hospital in Jeddah (western Saudi Arabia) to request a remote medical consultation with the advisory team specialized in the extracorporeal membrane oxygenation service ECMO, for the condition of an infant diagnosed with acute respiratory distress syndrome. The infant was taken to the ICU, but his condition deteriorated.    Immediately, the doctors specialized in ECMO were linked through a virtual link to follow up on the case, and a specialized medical team took off to Jeddah, to connect the infant ......read more

Delivery time drops from 2.5 hrs to 2 mins  Saudi Health and Saudi Post SPL succeeded early July in carrying out trials to transport blood units using drones during the Hajj season.   These trips have shortened the transportation time for blood units from two and a half hours to two minutes while adhering to strict health requirements.    This success will allow to implement the procedure in the upcoming Hajj seasons to ensure rapid and safe access of blood for critical cases.    The initiative came as a collaboration between Saudi Health’s Creative Center and Station25 Center in SPL. Ventures were launched to facilitate innovation within both organizations.

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August 2023, Kingdom of Saudi Arabia:  Alma Health, a fully-verticalized digital healthcare provider created to transform the lives of individuals living with chronic conditions, has signed its first insurance agreement in the Kingdom of Saudi Arabia with Arabian Shield, a prominent Cooperative Insurance Company which is regulated by the Saudi Central Bank and the Council for Cooperative Health Insurance. As part of this partnership, Arabian Shield's insured members will now have access to a premium end-to-end digital healthcare experience, powered by Alma Health. Alma Health offers virtual doctor consultations directly via its mobile application with one of the company’s licensed, in-house physicians. The company also offers convenient lab tests, which can be done in the comfort of one's home. From there, patients ......read more

937 Center receives +6M calls during the 1st half of 2023  Riyadh:  Saudi Health announced that its hotline  received more than 6.1 million calls during the first half of 2023.   The ministry stated that 2 Million calls were made to ask for medical advice, while 1.2 million recipients preferred to book their medical appointments via the hotline.   The center has also received more than 38K requests for health volunteering opportunities within hospitals and health centers.   Saudi Health confirmed that complaints at the same period reached 500K. Thus, the percentage of customer satisfaction has increased to 94%.

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